HVAC Maintenance in Greenville, Greer, Easley, Piedmont, Mauldin, & Surrounding Upstate SC Areas

Maintenance Made Easy.

We know HVAC maintenance is a topic surrounded by confusion. The internet is filled with misconceptions, scary sales tactics, and well-meaning bloggers who often leave homeowners with questions, like:

The truth about maintenance plans is that there is no one-size-fits-all plan for every situation. The best plan for you depends on how old your system is and whether or not it was installed properly. To keep your system running smoothly, we recommend the following inspection schedule based on the age of your unit:

1-5 Years Old
- At least one inspection during the first five year period to catch any installation issues and get them corrected before your warranty runs out.
  - This would be our "One Time" plan.
5-10 Years Old
- One thorough inspection a year with preventative maintenance and cleaning as needed.
  - This would be our "Best Value" plan.
10-15 Years Old
- Worried about cost? Continue with 1x a year inspections.
  - This would be our "Best Value" plan.
- Worried about reliability? Increase to 2x a year inspections.
  - This would be our "Premium" plan.
15+ Years Old
- We recommend everybody switches to 2x a year inspections. Keeping a system this old going relies on catching problems early.
  - This would be our "Premium" plan.

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Maintenance Plan Pricing

	One Time	Best Value	Premium
Pricing	$180 Once	$15/mo or $180/yr	$35/mo or $420/yr
Maintenance Visits	1x	1x Year	2x Year
Free Diagnostic Trips		Unlimited	Unlimited
Repair Discount		10% Discount	15% Discount
Priority Scheduling		Yes	Yes
Use of Portable AC		Yes	Yes
Use of Space Heaters		Yes	Yes
24/7 Texting		Yes	Yes
Refrigerant Top Off			1x Year
Filter Changes + Reminders			Yes

What Will You Do During Maintenance?

Heating System
Maintenance

Safety Checks:
- Ensure the furnace operates safely.
- Confirm there are no gas leaks.
- Check for dangerous exhaust gases inside the home (using a CO meter).
- Check heat exchanger for cracks.
Inspection of Critical Components:
- Look for rust or water damage, especially on the flue pipe.
- Inspect electrical components for:
  - Burns on boards.
  - Pitting on contactors.
  - Signs of failing capacitors.
  - Whining motors or other unusual noises.
Operational Efficiency:
- Confirm proper airflow.
- Check for anything unusual that could affect performance or efficiency.
Preventive Maintenance:
- Spot potential failures before they happen, focusing on minor parts that could cause larger failures if neglected.
Air Filter Check:
- Ensure the air filter is clean (with a humorous reminder that this is the homeowner’s responsibility, but it will still be checked).

Cooling System Maintenance

Efficiency and Functionality:
- Ensure the A/C is operating at peak efficiency.
- Check the refrigerant level to ensure there are no leaks.
- Perform a compressor health test to identify any early signs of failure.
Airflow and Drainage:
- Clean components to maintain good airflow.
- Ensure the outside drain is working properly (look for dripping water when the A/C is running).
- Verify that there is no water in the pan, indicating proper condensation drainage.
Electrical Component Inspection:
- Inspect small electrical parts to identify early signs of wear or failure.
- Look for signs such as:
  - Pitting on contactors.
  - Failing capacitors.
  - Any unusual sounds from motors.
Preventive Maintenance:
- Spot minor issues like water damage or component wear to avoid unplanned, expensive failures.
Air Filter Check:
- Confirm the air filter is clean, with the reminder that changing it regularly prevents A/C system failure.

Frequently Asked Maintenance Questions:

1. Do I actually need maintenance? The most honest answer is that we've seen some big repairs and replacements that could have been prevented. We've also seen units that chugged along with no problems for 15+ years. It's best to have maintenance if you can, but we understand that isn't possible for everyone. At the very minimum, we recommend at least one thorough checkup to make sure a bad install by another company isn't going to cause you problems down the line.

Do I need maintenance?

2. How often do I need maintenance? That depends on a few things! If your unit is under 10 years old, you should have maintenance every year or every few years. If your unit is over 10 years old, you should have maintenance yearly or twice a year. If you have someone who cannot be without heat or air in your home, you should get maintenance twice a year.

How often do I need maintenance?

3. Why do some units have problems sooner than other units? The most common reason units start having issues early is due to bad install practices. There are a lot of steps during the install process that won't cause immediate problems, but will start causing problems after a few years.

4. I've never had maintenance, why should I get it now? There are little things that can go wrong and eventually lead to big repairs (or replacements). Maintenance helps to catch those problems and prevent them!

5. Am I a bad homeowner if I don't get maintenance twice a year? Fortunately, not everybody needs maintenance twice a year! The only time we would suggest twice a year maintenance is if your system is fairly old (10+ years) and has been difficult, or if there is someone in your home who absolutely cannot be without air conditioning or heat in the event of a breakdown.

Am I a bad homeowner

4. I've never had maintenance, why should I get it now? There are little things that can go wrong and eventually lead to big repairs (or replacements). Maintenance helps to catch those problems and prevent them!

6. I didn't know I had to change filters, where am I supposed to put filters? There should be two different types of vents in your home. There will be smaller vents that blow air into your home, those are called supply vents. Then there will be one (or a few) larger vents that suck air in and return it to your unit, those are called return vents. Your return vents should have a spot where a filter sits. If you haven't been changing your filters, you should get maintenance done at least once to make sure your system isn't getting clogged with hair and debris.

Nobody told me about filters

7. Will my HVAC technician be able to tell if I just changed my filter for the first time last week? We'll definitely be able to tell when we look inside your unit, but don't worry, we don't judge! We're just glad you called us out to get it cleaned up. We can pretend we didn't notice if that would make you feel better.

Will my tech judge me?